To be eligible for a return, your self-inquiry cards must be in the same condition as when you received them. They should be in their original packaging with very minimal scratches and bends.
You have 30 days from the date of purchase to initiate a return.
To initiate a return, please contact our customer support team through the contact page. They will guide you through the return process and provide you with a return authorization if necessary.
Refund or Exchange
Once we receive and inspect the returned product, we will notify you of its status. You may choose to receive a refund or an exchange for another product of equal value.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to a product defect or an error on our part.
Customized or personalized items cannot be returned unless they are damaged or defective upon arrival.
Refunds will be issued to the original payment method used during the purchase. Please allow up to 7 business days for the refund to reflect in your account.
Damaged or Defective Items
If your self-inquiry cards arrive damaged or defective, please contact us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.
“We want you to be completely satisfied with your purchase of our self-inquiry cards. If for any reason you are not, we offer a hassle-free return policy to ensure your peace of mind. Please feel free to reach out to us if you have any questions or concerns about our return policy. We’re here to help!”Seye KuyinuHighLifer.co